Buy Tickets on
- +52 (245) 451-0123
- Customer Service Hotline: +52 (245) 451-0124
- Located at main entrance ticket booth
- Valid photo ID required for ticket pickup
- Group reservations must be confirmed 48 hours in advance
- On-site parking available
- Parking fee: 50 pesos per vehicle
- Designated motorcycle and bicycle parking
- Free parking for visitors with disabilities
- Wheelchair accessible pathways
- Designated viewing areas for individuals with mobility challenges
- Companion seating available
- No outside food or drinks
- Appropriate athletic/recreational attire required
- Closed-toe shoes mandatory
- Minors under 12 must be accompanied by an adult
- Children under 4: Free entry
- Children 5-12: Reduced ticket price
- Parental supervision required at all times
- Height and age restrictions for certain activities
