- Main Box Office: (585) 244-8660
- Administrative Office: (585) 546-3131
- Located at main venue entrance
- Valid photo ID required
- Pickup available 1 hour before showtime
- Tickets held until 30 minutes before performance start
- Free street parking available
- Nearby municipal parking lot within 1 block
- Limited on-site parking for accessibility needs
- Recommended to arrive 30 minutes early
- Wheelchair accessible sections
- Companion seating available
- Elevator access to all levels
- Front row accommodations for hearing/vision impaired
- No outside food or beverages
- Must be 18+ for most comedy shows
- Recommended dress: Casual
- Cell phones must be silenced
- No recording of performances
- Adult comedy shows: 18+ only
- Family-friendly shows: Ages 12+ with adult supervision
- No children under 12 for late-night performances
- Parental discretion advised
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