- Main Office: (615) 241-0036
- Ticket Reservation Line: (615) 316-6742
- Available for pre-purchased tickets
- Pick up at museum ticket office
- Arrive 30 minutes before scheduled train departure
- Valid photo ID required for ticket retrieval
- Free on-site parking
- Designated parking lot adjacent to museum
- Ample space for personal vehicles
- Recommended to arrive early during peak season events
- Wheelchair accessible train cars
- Limited mobility accommodations available
- Advance notification recommended for special needs
- Staff trained to assist passengers with disabilities
- No outside food or beverages on train
- Photography permitted
- Dress appropriately for outdoor/train environment
- Children must be supervised
- No pets allowed except service animals
- Children under 3 ride free with paid adult ticket
- Recommended for children ages 4 and up
- Educational programs available for youth groups
- Strollers allowed but must be folded during train ride