• Main Reception: +86 (027) 8763-4521
• Ticket Office: +86 (027) 8763-4525
• Located at Main Entrance Ticket Counter
• Open 2 hours before event start time
• Valid government-issued ID required for pickup
• Reservation number mandatory
• On-site Parking Available
• Capacity: Approximately 250 vehicles
• Parking Fee: 20 RMB per entry
• Designated disabled parking near main entrance
• Wheelchair-accessible seating sections
• Companion seats adjacent to wheelchair spaces
• Elevator access to all levels
• Minimum 3% of total seating reserved for accessibility
• No outside food or drinks
• Clear bag policy enforced
• No professional cameras without media credentials
• No smoking within venue premises
• Proper tennis attire recommended
• Children under 12 must be accompanied by adult
• Children under 3 free with paying adult
• Child-friendly facilities available
• Stroller parking and changing stations provided