- Main Museum Number: (413) 662-2111
- Visitor Services: (413) 664-4481

- Available at main museum entrance
- Reservations can be held up to 30 minutes before closing
- Valid photo ID required for pickup

- Free on-site parking
- Designated accessible parking near main entrance
- Street parking available in surrounding areas
- Shuttle services during peak events

- Wheelchair accessible throughout museum
- Elevators to all exhibition levels
- Complimentary wheelchair available
- Accessible restrooms on each floor

- No food or drinks in exhibition spaces
- Photography permitted without flash
- Bags must be checked at coat check for large items
- Quiet, respectful behavior expected
- No running or disruptive conduct

- Children under 16 must be accompanied by adult
- Free admission for children under 6
- Family-friendly guided tours available
- Interactive exhibits designed for youth engagement

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