- General Inquiries: +43 2742 353000
- Ticketing & Events: +43 2742 353001
- Administrative Office: +43 2742 353010
- Available Monday to Friday: 9:00 AM - 5:00 PM
- Weekend availability limited to event days

- Will-call available at main entrance booth
- Operating hours: 1 hour before event start time through event conclusion
- Valid ID required for ticket pickup
- Tickets must be claimed under name provided at purchase
- Credit card used for booking must be presented
- Group pickups require advance notification

- Free parking available in adjacent lot
- Approximately 500 parking spaces
- Handicap accessible parking spaces near main entrance
- Limited evening parking availability during major events
- Street parking available in surrounding neighborhoods
- Electric vehicle charging stations on-site

- Wheelchair accessible seating throughout venue
- Accessible restrooms available at multiple locations
- Accessible entrance and pathways throughout park
- Companion seating provided
- Accessible parking spaces designated
- Service animals permitted
- Mobility assistance available upon request

- No outside alcohol permitted
- Professional photography and recording prohibited without authorization
- Smoking designated areas only
- Pets not allowed (except certified service animals)
- Bag checks may be conducted for security
- Venue reserves right to deny entry for policy violations
- Respect for other guests expected at all times

- Children under 3 years may enter free (with restrictions on some events)
- Child tickets available for ages 3-14
- Supervision required: Children under 14 must be accompanied by adult
- Family-friendly events scheduled regularly
- Changing facilities and family restrooms available
- Stroller-friendly pathways throughout venue
- Children's activities and programming available seasonally

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