Georgetown Hoyas Basketball

- Main Box Office: (202) 661-5050
- Customer Service: (202) 661-5100
- Group Sales: (202) 661-5051

- Will Call window located at arena box office
- Open 2 hours before event start time
- Valid photo ID required for ticket pickup
- Must provide confirmation number or reference name
- Tickets must be picked up by event start time

- Multiple parking garages adjacent to arena
- Valet parking available
- Discounted parking rates for event attendees
- Public transportation: Metro accessible via Gallery Place-Chinatown station
- Street parking available in surrounding areas (limited, meter-based)

- ADA-compliant seating throughout arena
- Wheelchair accessible spaces available in all price categories
- Accessible restrooms on all levels
- Priority parking for guests with disabilities
- Companion seating available
- Service animals welcome
- Contact box office for specific accommodation requests

- Valid ID required for entry
- Clear bag policy in effect (size restrictions apply)
- Outside food and beverages prohibited
- Professional cameras and recording equipment restricted
- Venue rules subject to event-specific policies
- Arrive early for security screening
- No smoking inside facility

- Children under 2: May attend select events (verify with box office)
- All children require individual tickets for assigned seating
- Infant lap seating policies vary by event type
- Family-friendly events and seating sections available
- Supervised kids zones offered during select events
- Contact venue for age-specific event information