- +49 (0)89 / 14 98 10
- General Ticket Hotline: +49 (0)89 / 54 81 81 81
- Located at main entrance
- Valid photo ID required for ticket pickup
- Tickets can be collected up to 30 minutes before event start
- Group and pre-purchased tickets have dedicated pickup line
- On-site parking available
- Limited underground parking beneath venue
- Street parking in surrounding Atelierstraße area
- Public parking garage within 200 meters
- Recommended to arrive early during peak events
- Wheelchair accessible spaces
- Companion seats available
- Elevator access to all levels
- Designated areas with clear sight lines
- Advanced reservation recommended for accessibility needs
- No outside food or drinks
- No smoking inside venue
- Photography/recording prohibited during performances
- Coat check available
- Late arrivals may be seated at usher's discretion
- Children under 6 generally not permitted
- Age recommendations vary by performance type
- Children's concerts and family-friendly events have specific guidelines
- Booster seats available upon request
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