- Main Office: (956) 761-3000
- Event Information: (956) 761-3010
- Located at main entrance
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Pre-purchased tickets held up to 30 minutes before event start
- On-site parking available
- Designated handicap parking near main entrance
- Free parking for most events
- Carpooling recommended during peak season
- Wheelchair accessible seating sections
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Staff trained to assist patrons with disabilities
- No outside food or beverages
- No weapons permitted
- No smoking inside venue
- Bags subject to search
- Appropriate casual attire required
- Children under 3 typically free with paying adult
- Children 3-12 often have discounted tickets
- Recommended age limits may vary by event type
- Parental discretion advised for mature content performances
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