- Main Box Office: (214) 665-4797
- Guest Services: (214) 665-4860
- Accessibility Services: (214) 665-4797
- Located at the Main Box Office
- Available Monday-Friday 10:00 AM - 6:00 PM
- Saturday 10:00 AM - 4:00 PM
- Opens 2 hours before event start time on event days
- Valid photo ID required for ticket pickup
- Onsite parking garage available
- Standard parking rates apply (approximately $15-$20 per event)
- Preferred and valet parking options available at premium rates
- Street parking available in downtown Dallas area
- Public transportation via DART light rail nearby (Victory Station)
- Wheelchair accessible seating throughout venue
- Companion seating available
- Accessible parking spaces in garage
- Elevators and ramps for facility access
- Accessible restrooms on all levels
- Contact Accessibility Services at (214) 665-4797 for accommodations
- Valid ticket required for entry
- Clear bag policy in effect (9x9x5 inches maximum)
- No outside food or beverage
- Professional cameras and recording devices subject to restrictions
- Arrive early for security screening
- Facility is smoke-free and alcohol is served responsibly
- Children under 2 typically free (no seat required) for select events
- All other attendees require a paid ticket
- Children must be supervised at all times
- Family-friendly events available throughout season
- Check specific event policies for age restrictions on certain shows
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