KATSEYE

- Main Box Office: (704) 688-2400
- Guest Services: (704) 688-2400
- Accessibility Services: (704) 688-2400
- Hours: Available during venue operating hours and event times

- Location: Main Box Office level at Spectrum Center
- Hours: Opens 2 hours before event start time
- Requirements: Valid photo ID and confirmation number or last name
- Early pickup available: Call Box Office at (704) 688-2400 during business hours
- Season ticket holders may have separate will-call location

- Onsite Parking: Multiple lots available
- Rates: Approximately $15-$25 depending on event and lot
- Premium/Valet Parking: Available at higher rates
- Accessible Parking: Designated spaces available near main entrances
- Off-site Options: Street parking and nearby public lots
- Advance parking reservations: Recommended for major events

- Wheelchair Accessible: Designated seating throughout venue
- Companion Seating: Available next to accessible seats
- Transfer Seats: Available for guests with mobility limitations
- Accessible Restrooms: Located on multiple levels
- Service Animal Policy: Permitted with proper documentation
- Advance reservation required: Call (704) 688-2400 to arrange

- Age Policy: Varies by event; check specific event details
- Prohibited Items: Weapons, recording devices, outside food/beverages, large bags
- Re-entry: Generally not permitted unless otherwise stated for event
- Dress Code: Smart casual recommended; varies by event type
- Bag Policy: Small personal bags only; no large backpacks or suitcases
- Event-specific rules may apply; review event details upon purchase

- Infants: Generally free if no seat required; must sit on guardian's lap
- Ticket Requirements: Children typically require ticket if assigned seat
- Age Verification: ID may be required for age-based pricing
- Supervision: All minors must be accompanied by adult (18+)
- Activity-specific policies: Some events have age restrictions or minimum age requirements
- Check event details as policies vary by event type and promoter