- +34 91 542 0000
- General Botanical Garden Information Line

- Ticket pickup at main entrance
- Valid photo ID required
- Pre-booked tickets can be collected 30 minutes before entry
- Group reservations have separate will-call area

- Limited on-site parking
- Nearby street parking available
- Closest public parking: Plaza de Oriente
- Recommended to use public transportation

- Wheelchair accessible paths
- Ramps throughout botanical garden
- Designated rest areas with seating
- Assistance available for visitors with mobility challenges

- No pets allowed
- No smoking
- Stay on designated paths
- Photography permitted for personal use
- Quiet and respectful behavior expected
- No food or drinks except water

- Children welcome with adult supervision
- Educational programs available
- Free entry for children under 6
- Stroller and child-friendly pathways
- Recommended for families interested in nature and botany

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* Not inclusive of taxes and fees
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