Rollstuhlfahrer und Schwerbehinderte mit Merkzeichen „B" wählen bitte die Telefonnummer +49 (0)30 - 40 818 824 (Ortstarif). Unsere kompetenten Kollegen aus dem Call Center helfen Ihnen täglich von 10 Uhr - 18 Uhr schnell und sicher weiter.
- Main venue contact: +49 2602 91260
- Information desk available during box office hours
- Best time to call: Tuesday to Friday, 10:00 AM - 1:00 PM
- Advance ticket pickup available during box office hours
- Tuesday - Friday, 10:00 AM - 1:00 PM
- Bring valid ID for will-call pickups
- Tickets also available at the door before events (subject to availability)
- Street parking available on Koblenzer Straße
- Municipal parking lot nearby
- Limited dedicated venue parking
- Permit parking areas in surrounding streets
- Recommend arriving 30 minutes early for parking
- Wheelchair accessible seating available
- Ground floor access to main hall
- Accessible restrooms on-site
- Priority seating for mobility-impaired guests
- Advance notification recommended for accessibility needs
- Contact venue directly to reserve accessible seats
- Valid ticket required for entry
- Doors typically open 30-45 minutes before events
- No recording or photography during performances
- Outside food and beverages generally not permitted
- Bags subject to security check
- Respectful conduct and appropriate attire expected
- Age restrictions apply to certain events
- Children admitted with valid ticket
- Age-appropriate seating arrangements available
- Some events have minimum age requirements (check individual listings)
- Children under 6 may not be permitted for certain performances
- Advance notice recommended for very young children
- Family-friendly events scheduled regularly
- Contact venue for specific children's event information
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