- Main Line: (212) 505-8183
- Best hours to call: Monday-Friday, 10 AM - 6 PM EST
- For event inquiries, call during business hours
- After-hours: Leave a detailed message with callback number
- Will-call window located at main venue entrance
- Open 1 hour prior to event start time
- Bring valid government-issued photo ID
- Have confirmation email or order number ready
- Names must match ID exactly
- No on-site parking available
- Street parking on Eldridge Street (metered, Monday-Friday)
- Nearby parking garages: LaGuardia Place Garage, Houston Street Parking
- Public transportation: F/M/Z trains at Broadway-Lafayette Station (2 blocks)
- Taxi and rideshare pickup available on street
- Limited wheelchair accessible seating available
- Accessible entrance at main doors
- Accessible restrooms on-site
- Elevator access to Mezzanine level
- Reserve ADA accommodations in advance by calling venue
- Service animals welcome
- Valid photo ID required for entry
- Minimum age: 21 with valid ID (some all-ages shows available)
- No outside beverages permitted
- No professional cameras or recording devices without permission
- Respect artist and venue policies
- Coat check available (small fee)
- Venue capacity: ~550 people
- Doors typically open 1 hour before showtime
- Most events are 21+ only
- All-ages shows occasionally hosted - check event details
- Children under 21 must be accompanied by adult guardian
- No alcohol sales to minors
- Valid ID required for age verification
- Contact venue directly regarding specific all-ages event policies
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