- Main Office: +49 69 8065-3070
- Ticket Hotline: +49 69 8065-3080
- Tickets can be picked up with reservation confirmation
- Valid photo ID required
- Possible pickup until 30 minutes before event start
- Electronic ticket scanning available
- On-site parking lot available
- Nearby public parking garages
- Street parking with time-limited zones
- Disabled parking spaces near main entrance
- Approximately 200 parking spaces
- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Designated spaces with clear view of stage
- Advanced booking recommended for accessible seats
- No outside food or drinks
- No smoking inside venue
- Bags may be subject to security check
- Photography/recording usually prohibited during performances
- Age restrictions may apply depending on event
- Children under 6 generally not admitted to evening concerts
- Child ticket prices available for specific events
- Booster seats might be available upon request
- Family-friendly events have specific age recommendations