North Sea Jazz Festival

- Main Reception: +31 10 293 3000
- Box Office: +31 10 293 3333
- Customer Service: Available during box office hours

- Tickets available for pickup at the box office
- Pickup opens 2 hours before event start
- Valid ID required
- Tickets must be collected in the name of the booking person
- For group bookings, group leader pickup required

- On-site parking available at Rotterdam Ahoy Complex
- Multiple parking facilities with 3,000+ spaces
- Rates apply (typically €5-10 per day depending on duration)
- Reserved parking for coaches and buses available
- Electric vehicle charging stations available
- Reserved parking for disabled visitors (with permit)

- Wheelchair accessible seating areas throughout the arena
- Companion seating available next to wheelchair spaces
- Accessible entrances and facilities
- Elevators to all levels
- Accessible restrooms throughout venue
- Priority booking for mobility-impaired guests
- Service animals permitted

- No outside food or beverages permitted
- Professional cameras/recording equipment restricted
- Smoking prohibited inside arena (designated areas outside)
- Bags subject to security screening
- Arrive early for security checks
- Venue rules per event type may apply
- No refunds for cancelled attendance by guest

- Children under specific ages may enter free (verify per event)
- Supervision required for children under 14 years
- Child tickets available at reduced rates
- Stroller parking available
- Family seating sections available for some events
- Children's facilities and restrooms available
- Age restrictions apply to certain events (18+ or 16+)