Orlando Solar Bears

- Main Box Office: (407) 440-7900
- Guest Services: (407) 440-7900
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM (event days may vary)

- Will Call window located at main box office entrance
- Hours: Opens 1.5 hours before event start time
- Valid photo ID required for ticket pickup
- Tickets held for 30 days from purchase
- Call (407) 440-7900 to confirm ticket availability
- Name and confirmation number needed

- Complimentary on-site parking available
- Accessible parking spaces for guests with disabilities (ADA placard required)
- Limited valet parking for premium events
- Street parking available in surrounding areas
- Recommend arriving 45-60 minutes early for large events
- Multiple parking lots surrounding venue

- ADA-compliant accessible seating throughout venue
- Wheelchair and scooter accessible spaces
- Companion seating available
- Transfer seats available upon request
- Elevators and ramps for easy access
- Accessible restrooms on multiple levels
- Reserve accessible seats in advance by calling (407) 440-7900

- No outside food or beverages (exceptions for medical/dietary needs)
- Clear bag policy: bags 14"x14"x6" or smaller allowed
- Professional cameras prohibited; personal cameras permitted
- No weapons, fireworks, or illegal substances
- Bag checks may occur at entry
- Arrive early to allow time for security screening
- Follow posted signage and staff directions
- Smoking prohibited throughout venue including patios

- Children of all ages welcome with valid tickets
- No age restrictions for entry
- Infants and toddlers may sit on parent's lap or require own ticket depending on event
- Family-friendly amenities available
- Kids Club discounts often available for select events
- Recommend supervision at all times
- Height restrictions may apply for certain attractions or experiences