Palm Tree Music Festival

- Main Venue: (707) 257-0550
- Box Office: (707) 257-0550
- For general inquiries, call during business hours (typically 10 AM - 6 PM Pacific Time)
- For ticket-related questions, contact the box office during business hours

- Will-call window located at main entrance
- Available 30 minutes prior to showtime
- Bring valid photo ID and confirmation email/confirmation number
- Tickets must be claimed under name on reservation
- For questions, contact box office at (707) 257-0550

- On-site parking available at The Meritage Resort grounds
- Free parking for event attendees
- Valet parking may be available (inquire at venue)
- Ample parking lot with clearly marked event parking
- Arrive early during peak summer season for optimal parking availability

- ADA accessible seating throughout venue
- Wheelchair accessible areas available
- Companion seating provided
- Accessible restroom facilities on-site
- Contact box office in advance to reserve accessible seats at (707) 257-0550
- Service animals welcome

- Valid ID required for entry
- Doors close 15 minutes after showtime begins
- No outside food or beverages permitted
- Photography and recording prohibited (professional cameras only with permission)
- Smoking not allowed indoors; designated outdoor smoking areas provided
- Arrive 30-45 minutes early for optimal seating
- Business casual to smart casual attire recommended
- Venue is 21+ after 9 PM for certain shows; verify age requirements

- Children welcome at early shows (typically 7:30 PM)
- Age restrictions may apply to late-night performances (9:30 PM+)
- Children 12 and under often require ticket purchase
- Infants in arms may be admitted without separate ticket (verify with venue)
- Parents responsible for supervision at all times
- Late evening shows typically 18+ or 21+ (contact venue for specific policies)
- Recommend contacting box office at (707) 257-0550 to confirm child policies for specific performances