- +49 221 280 100
- Main ticket office direct line
- Tickets can be collected 1 hour before event start
- Valid photo ID required
- Original booking confirmation mandatory
- Electronic ticket scanning at entrance
- On-site parking available
- Nearby public parking garages
- Limited street parking
- Parking fees range €3-€8 per event
- Disabled parking spaces near entrance
- Wheelchair accessible sections
- Companion seats available
- Elevator access to all levels
- Advanced booking recommended for accessible seats
- Clear signage for special needs accommodations
- No outside food or drinks
- No smoking inside venue
- Bag size restrictions apply
- Professional camera equipment not permitted
- Arrive 30 minutes before event start
- Child tickets available for most events
- Age restrictions vary by performance
- Children under 6 typically not admitted
- Booster seats available upon request
- Family-friendly shows have specific guidelines