Texas Longhorns Basketball

- Call the Moody Center box office or guest services line listed on the official venue website.
- Phone availability and hours can vary by event; check the event page for the most current number.
- For ticket issues, use the number printed on your ticket confirmation or the ticketing provider's support line.

- Will call pickup is typically available at the box office on event days.
- Bring the purchaser's photo ID and the credit card used for purchase, or the confirmation email or order number.
- Pickup usually opens 1 to 2 hours before showtime; check your event's specific instructions.
- Tickets may be available on your mobile device through the ticketing app, depending on the event.

- Event parking is typically available in nearby University of Texas at Austin parking garages.
- Parking rates and availability vary by event; reserve in advance when possible.
- Rideshare and taxi drop-off and pickup zones are typically designated near the venue entrances.
- Allow extra time for traffic around campus before and after events.
- Check the official website for current parking maps and recommended routes.

- Accessible seating options, including wheelchair and companion seating, are typically available.
- Request accessible seating through the box office or ticketing platform before purchase when possible.
- Accessible entrances, elevators, and restrooms are generally available.
- Service animals are typically permitted in accordance with ADA guidelines.
- Contact the venue's accessibility or guest services team for specific accommodations.

- Bag policies are typically enforced; small clear bags or small clutches may be required.
- Outside food and beverages are generally not permitted.
- Prohibited items typically include weapons, large cameras with detachable lenses, recording devices, and outside alcohol.
- All guests are subject to security screening upon entry.
- Event-specific policies may apply; review the event page before attending.

- Children generally require a ticket, and age policies vary by event.
- Infants and lap children may be admitted free or at a reduced rate for some events; confirm with the box office.
- Children under a specified age must be accompanied by an adult at all times.
- Some events may have age restrictions or recommended age minimums.
- Strollers may be restricted; check the venue's current policy.