- Official box office and guest services numbers vary by event and are listed on the venue's official website and ticket confirmation emails.
- Call only the number published on the official site to avoid scams.
- Phone support is generally available during business hours and on event days.
- For urgent day-of-show questions, staff are typically reachable at the venue entrance or box office.
- Will call pickup is typically available at the box office on event days.
- Bring the same credit card used for purchase and a valid government-issued photo ID.
- Pickup usually opens 1 to 2 hours before doors and closes at showtime or as posted.
- Print or show the confirmation email with the order number to speed pickup.
- Tickets may not be released to third parties without proper authorization.
- The Anthem is located in The Wharf district along the Southwest waterfront at 901 Wharf Street SW.
- Paid public parking garages are located within The Wharf and nearby, and rates often increase on event nights.
- Street parking is limited; check posted restrictions carefully.
- Rideshare and taxi drop-off is available nearby, with designated pickup zones.
- The Waterfront-SEU Metro station (Green Line) is within walking distance.
- Arrive early on event nights, as nearby lots can fill quickly.
- ADA-accessible seating and wheelchair spaces are available and can be requested through the box office or accessibility services.
- Companion seats are typically available adjacent to accessible spaces.
- Elevators provide access to all levels, and accessible restrooms are available.
- Service animals are permitted in accordance with ADA guidelines.
- Contact the venue in advance to arrange accommodations, including assisted listening devices when offered.
- Review the event's specific entry policy before arriving.
- A clear or small bag policy is commonly enforced; bags may be subject to search.
- Outside food, beverages, and alcohol are generally not permitted.
- Re-entry is typically not allowed once you exit, unless a hand stamp or wristband policy is in place.
- Recording and photography restrictions may apply depending on the performer.
- Management reserves the right to refuse entry or remove guests for policy violations.
- Ticket terms, including refund and exchange policies, are set by the event promoter.
- Children generally require a ticket, regardless of age, for events at The Anthem.
- Minimum age requirements vary by event and are listed on the event page.
- Children under a specified age must be accompanied by an adult at all times.
- Lap seating is typically not permitted for children who require a seat.
- Infants may require a ticket depending on the event and promoter policy.
- Confirm age policies with the official venue or promoter before purchasing.
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