- +49 661 123 4567 (Main Reception)
- +49 661 987 6543 (Event Booking)
- Located at main entrance reception
- Valid photo ID required
- Tickets must be claimed 30 minutes before event start
- Digital and printed ticket formats accepted
- On-site parking available
- Approximately 100 designated parking spaces
- Disabled parking near main entrance
- Parking fee: €3-5 per vehicle
- Public transportation stop directly adjacent to venue
- Wheelchair accessible seating
- Designated spaces with clear sightlines
- Companion seats available
- Accessible restrooms
- Elevator access to all levels
- No outside food or beverages
- No smoking within venue
- Professional photography requires prior permission
- Age restrictions may apply to specific events
- Dress code varies by event type
- Children under 12 must be accompanied by adult
- Some events may have minimum age requirements
- Child ticket pricing available for select performances
- Booster seats and child accommodations on request