- Main reception: +52 55 4155 0000
- Box office: +52 55 4155 0240
- Located at main box office
- Tickets can be picked up 1 hour before event start
- Valid government-issued ID required
- Advance reservation recommended
- On-site parking available
- Limited spaces
- Parking fee approximately 50-100 MXN
- Secure, monitored parking lot
- Wheelchair accessible sections
- Designated spaces for individuals with disabilities
- Companion seating available
- Elevator access to all levels
- No outside food or drinks
- No smoking
- Photography/recording may require special permission
- Professional cameras not allowed without prior authorization
- Children under 6 not recommended
- Children must have valid ticket
- Recommended age varies by event type
- Parental supervision required for minors
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