- Main ticket office: +49 221 280 280
- Event information: +49 221 280 2811
- Tickets can be collected 1 hour before event start
- Valid photo ID required
- Original booking confirmation needed
- On-site parking available
- Capacity for approximately 200 vehicles
- Parking fee: €5 per event
- Disabled parking spaces near entrance
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair areas
- Step-free access to all levels
- Elevator available
- No outside food or drinks
- No smoking inside venue
- Valid ticket required for entry
- Late arrivals may be seated at staff discretion
- Children under 6 generally not recommended
- Age restrictions vary by event
- Children under 12 must be accompanied by adult
- Some events have specific minimum age requirements
