- Main Arena: (817) 257-6100
- Box Office: (817) 257-6100
- Located at main box office
- Valid photo ID required for ticket pickup
- Tickets can be retrieved up to 2 hours before event start time
- Must be original ticket purchaser or authorized representative
- On-site parking available
- Designated lots near arena entrance
- Handicap parking spaces near main entry
- Parking fees may vary by event
- Carpooling recommended during peak events
- ADA compliant seating
- Wheelchair accessible spaces
- Companion seats adjacent to wheelchair locations
- Assistive listening devices available
- Located on multiple levels of arena
- No outside food or beverages
- Clear bag policy in effect
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Age restrictions may apply depending on event
- Children under 2 typically free (lap seating)
- Children 2+ require ticket
- Some events may have specific age recommendations
- Parental discretion advised for mature content events
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