- +49 (0)40 4133990
- General inquiries: +49 (0)40 41339920
- Located at main entrance ticket desk
- Valid photo ID required for pickup
- Arrive minimum 30 minutes before event start
- On-site parking available
- Street parking in surrounding Grindelallee area
- Nearby public parking garages
- Limited spaces during peak hours
- Wheelchair accessible spaces
- Elevator access to all levels
- Companion seats available
- Advanced booking recommended for accessibility needs
- No outside food or drinks
- No smoking inside venue
- Photography/recording may be restricted
- Bags subject to security check
- Age restrictions vary by event
- Children under 12 must be accompanied by adult
- Some events may have specific age recommendations
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