- Main Box Office: +49 7141 910-0
- Ticket Hotline: +49 7141 910-2222
- Located at main entrance
- Valid photo ID required
- Ticket pickup until 30 minutes before event start
- Electronic ticket scanning available
- On-site parking available
- Capacity: Approximately 500 vehicles
- Parking Fee: €5 per vehicle
- Disabled parking near main entrance
- Public transportation recommended
- Wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Advanced reservation recommended for disabled guests
- No outside food or drinks
- No professional cameras without permission
- Age restrictions may apply depending on event
- No smoking inside venue
- Clear bag policy enforced
- Children under 6 typically not admitted
- Children 6-12 require adult supervision
- Ticket required for all guests, including infants
- Some events may have specific age restrictions
