- +49 40 4281-32500
- Main ticket office direct line
- Administrative office: +49 40 4281-32501
- Tickets can be picked up 30 minutes before show time
- Valid photo ID required for ticket retrieval
- Advance online booking recommended
- Group reservations handled separately
- On-site parking available
- Limited street parking nearby
- Parking fees apply
- Disabled parking spaces close to entrance
- Public transit recommended
- Wheelchair accessible seating
- Elevator access to all levels
- Designated spaces for mobility-impaired visitors
- Companion seats available
- Audio description services for some shows
- No food or drinks in planetarium
- Silence mobile phones
- Photography without flash permitted
- No pets allowed
- Children must be supervised
- Children under 6 not recommended for standard shows
- Special children's planetarium programs available
- Reduced ticket prices for children
- Family ticket options
- Booster seats provided for younger viewers
