- Main Office: +49 8331 850-0
- Event Ticket Hotline: +49 8331 850-222
- Located at main entrance
- Must present booking confirmation
- Valid government-issued photo ID required
- Pickup available 1 hour before event start
- On-site parking available
- Designated disabled parking near entrance
- Street parking in surrounding area
- Parking fee: €3-5 per event
- Wheelchair accessible areas
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Advanced reservation recommended for accessibility needs
- No outside food or drinks
- No smoking inside venue
- Photography typically prohibited during performances
- Arrive 30 minutes before event start
- Coat check available
- Age restrictions vary by event
- Children under 6 generally not admitted
- Reduced pricing for children/youth
- Parental guidance recommended for specific performances
