- Main venue contact: (413) 273-5000
- Box office: (413) 273-5050
Bring Photo ID, Credit Card, and Ticketmaster confirmation number. Note: The credit card holder must be present for ticket pick up. Will Call will be available to pick up at the event once doors open. To avoid long lines please arrive early if you are picking up Will Call Tickets OR use the free eTicket (Print-At -Home) option.
For detailed information about parking at MGM Springfield, please visit https://www.mgmspringfield.com/en/amenities/parking-and-transportation.html
- ADA compliant venue
- Wheelchair accessible seating available
- Companion seats adjacent to accessible spaces
- Elevators to all levels
- Assistive listening devices upon request
Smoking in designated areas only, this includes vaping and e-cigarettes, no audio recorders, no flash photography, and no outside food.
Children ages 3 and older require a full-price ticket for entry. Any child younger than the age of 3 may enter without a ticket, but must remain on the lap of the ticket holder, unless otherwise noted on the event. Children under the age of 18 must be accompanied by an adult. Age Restrictions may apply to certain events. Anyone under the age of 21 is not allowed on the Casino Floor. Children under the age of 18 must be accompanied by an adult.
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