- Main Reception: +49 (0)231 1204-0
- Event Booking: +49 (0)231 1204-500
- Located at main entrance ticket booth
- Valid photo ID required
- Ticket pickup available 1-2 hours before event start
- Online ticket confirmation recommended
- Dedicated parking areas on-site
- Approximately 500 parking spaces
- Parking fees range €5-10
- Disabled parking near main entrance
- Public transportation recommended for large events
- Wheelchair accessible areas
- Companion seats available
- Elevator access to different levels
- Advanced booking for accessible seating recommended
- Notify venue of specific accessibility requirements
- No outside food or drinks
- No professional cameras without permission
- Security screening at entrance
- Age restrictions may apply depending on event
- No smoking inside venue
- Children under 3 typically free with accompanying adult
- Age minimums vary by event type
- Some events may require all attendees to have a ticket
- Parental guidance recommended for age-appropriate events