- Main venue contact: (509) 966-5000
- Event information line: (509) 966-5500
- Located at main entrance box office
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start time
- Tickets can typically be retrieved by name or confirmation number
- Large on-site parking lot
- Free parking for most events
- Designated handicap parking near main entrance
- Overflow parking available in adjacent lots
- Recommended to arrive early during high-attendance events
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Elevators and ramps throughout facility
- Call venue in advance to ensure specific accommodation needs
- No outside food or drinks
- No professional cameras without media credentials
- Clear bag policy for most large events
- No smoking inside facility
- Valid ticket required for entry
- Age restrictions vary by specific event
- Children under 3 typically free if seated on parent's lap
- Some events may require all attendees to have a ticket
- Parental discretion advised for age-appropriate performances