- Main Casino: (563) 328-8000
- Hotel Reservations: (563) 328-8000
- Guest Services: (563) 328-8000
- Available 24/7 for inquiries
- Will-call available at the Box Office
- Event tickets can be held under name with valid ID
- Available during Box Office hours
- Call (563) 328-8000 to arrange will-call pickup
- Pickup typically available 1 hour before events
- Free parking for all guests
- Multiple parking lots surrounding the complex
- Covered parking available
- Valet parking service offered
- Ample parking for RVs and large vehicles
- Self-parking and assisted parking options available
- Wheelchair accessible seating throughout casino and venues
- Accessible restrooms available on all levels
- Elevators for multi-level access
- Designated accessible parking spaces near entrance
- Accessible hotel rooms available
- Staff assistance available upon request
- Please call (563) 328-8000 to arrange accommodations
- Must be 21+ to enter casino floor and gamble
- Valid ID required for entry
- Dress code: Business casual for certain venues
- No outside food or beverages in gaming areas
- Smoking designated areas only
- Hotel key card required for certain areas after 10 PM
- Responsible gaming policies enforced
- Management reserves right to refuse service
- Children under 21 not permitted on casino floor
- Minors allowed in hotel, restaurants, and non-gaming areas only
- Adult supervision required at all times
- Children not permitted in bars or nightclub venues
- Some family-friendly dining options available
- Hotel pools and amenities may be available to child guests
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