- Main Box Office: (618) 453-5341
- Administrative Office: (618) 453-5300
- Available at main box office entrance
- Valid government-issued photo ID required for pickup
- Can be collected starting 1 hour before event start time
- Tickets must be purchased in advance
- Free parking available on venue grounds
- Designated handicap parking near main entrance
- Overflow parking in adjacent Southern Illinois University lots
- Well-lit and monitored parking areas
- Reserved wheelchair accessible seating
- Companion seats available next to wheelchair spaces
- Elevator access to all levels
- Accessible restrooms
- Staff assistance available upon request
- No outside food or beverages
- No professional cameras without media credentials
- All bags subject to search
- Proper attire required
- No smoking inside venue
- Age restrictions may apply for certain events
- Children under 2 typically free if seated on parent's lap
- Children 3 and older require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events