- Main Box Office: (917) 618-6100
- Customer Service: (917) 618-6100
- Hours: Monday-Friday 10 AM - 6 PM, Saturday 10 AM - 4 PM
- Closed Sundays
- Will Call window located at main box office entrance
- Opens 2 hours before event start time
- Valid photo ID required to pick up tickets
- Tickets must be picked up under name they were purchased
- Available for online and phone orders
- Atlantic Terminal parking garage: 650 spaces, rates vary ($15-$35 depending on duration)
- Street parking available on surrounding Brooklyn streets (metered)
- Pay parking lots within 2-3 blocks
- MTA subway access: Atlantic Terminal stop (A, C, R, 2, 3, 4, 5 lines)
- Bike racks available outside venue
- Valet parking available for select events
- ADA-accessible seating throughout venue
- Wheelchair and mobility device spaces available
- Companion seating provided
- Accessible restrooms on multiple levels
- Elevators to all seating levels
- Accessible parking available at Atlantic Terminal
- Services for patrons with disabilities: contact (917) 618-6100
- ASL interpreters and closed captioning available upon request
- No outside food or beverages permitted
- Professional cameras and video equipment prohibited (personal cameras allowed)
- No smoking inside venue
- Bag policy: small bags recommended, large bags subject to search
- Prohibited items: weapons, illegal substances, fireworks, laser pointers
- Arrive 30-45 minutes early
- Valid ID may be required for entry
- Venue policies subject to change based on event type
- Children allowed at most events; check specific event restrictions
- Infants in lap may enter free for some events (verify with box office)
- Age restrictions apply to certain events (concerts, sporting events)
- Children must have own ticket for reserved seating
- Unattended children not permitted
- Family-friendly events may have specific seating areas
- Parental discretion advised for content ratings
- Stroller storage may be limited; contact venue in advance
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026