- Main Box Office: (312) 455-4500
- Group Sales: (312) 455-4600
- Guest Services: (312) 455-4700
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM, Sunday Closed
- Will Call window located at main box office entrance
- Hours: Event day, open 1.5 hours before event start time
- Photo ID required for ticket pickup
- Tickets held under customer name or confirmation number
- Arrive early during high-volume events
- On-site parking: 1,000+ spaces available
- Parking rates vary by event ($10-$25 typical)
- Accessible parking spaces available near main entrances
- Public transportation: Accessible via CTA Red Line (Harrison Station)
- Street parking available in surrounding area
- Paid lot discounts available for advance purchase
- Wheelchair accessible seating throughout venue
- Companion seating available
- Transfer seats available upon request
- Accessible restrooms on all levels
- Elevators to upper levels
- Accessible parking spaces designated
- Service animals welcome
- Contact venue in advance for specific accommodation needs
- Valid ticket required for entry
- Arrive 30-45 minutes before event start
- No outside food or beverages
- Clear bag policy in effect (maximum 14"x14"x6")
- No professional cameras or recording devices
- Prohibited items: weapons, illegal substances, outside alcohol
- Venue reserves right to refuse entry
- Bags subject to security screening
- Re-entry policy: varies by event
- Children under 2: Check specific event policies
- All children require a ticket for admission (age restrictions vary by event)
- Lap seating generally not permitted
- Family-friendly events may have reduced ticket prices for children
- Unattended minors not permitted
- Parents/guardians must remain with children
- Contact venue for specific age-related policies for your event
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026