- Main Box Office: +49 (0)40 35 68 68
- Administrative Office: +49 (0)40 35 68 0
- Located at main entrance of Staatsoper Hamburg
- Tickets can be collected 1 hour before performance
- Valid photo ID required for ticket pickup
- Electronic ticket scanning available
- Underground parking available beneath opera house
- Limited street parking in surrounding area
- Nearest public parking garage: 200 meters from venue
- Wheelchair accessible parking spaces
- Designated wheelchair spaces on ground floor
- Companion seats available next to accessible spaces
- Advance booking recommended for accessible seating
- Audio description and sign language services available for select performances
- Business/Smart casual attire recommended
- No food or drinks inside performance hall
- Photography/recording prohibited during performances
- Mobile phones must be silenced
- Children 6+ welcome at appropriate performances
- Recommended age varies by production
- Reduced price tickets for children available
- Booster seats provided upon request