El Tri

- Main Box Office: (214) 387-8787
- General Venue Information: (972) 252-7900

- Located at main box office entrance
- Valid photo ID required for pickup
- Can be collected up to 2 hours before event start time
- Purchaser or authorized representative can retrieve tickets

- Complimentary parking available on-site
- Designated lots surrounding venue
- ADA accessible parking near main entrances
- Rideshare drop-off/pick-up zones clearly marked

- Wheelchair accessible seating in multiple sections
- Companion seats available
- Elevators to different levels
- Assistive listening devices available

- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- Must have valid ticket for entry
- No re-entry once inside venue

- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Some shows may have specific age restrictions
- Parental discretion advised for mature content performances