Guaco

Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the [original method of payment]( https://help.ticketmaster.com/s/article/I-m-getting-a-refund-but-I-don-t-have -the-same-credit-or-debit-card) used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/s/article/Purchase-Policy) for more information.
Hard Rock Live Orlando is located at Universal Orlando's CityWalk Additional Parking Fees Apply Venue Doors: 7pm Show Start: 8pm For ALL Hard Rock shows with a GA floor (or GA perimeter), there is a designated wheelchair area on the raised perimeter of the main floor. Guests may arrive at door time and Hard Rock will escort them to this area and provide a companion seat. NO BACKPACKS, EXTENDED LENS CAMERAS, VIDEO CAMERAS, IPADS ALLOWED INSIDE OF VENUE

(407) 351-LIVE (5483)

Location: box office Opens: 90 minutes prior to event Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster account confirmation number in order to receive tickets.

Location: Universal Orlando parking structure (a 5-10 minutes walk) Charge: Varies

This is an accessible venue.

Items NOT Allowed: - no audio - no video - no recording equipment - no laser pens - no bottles - no cans - no weapons - no cameras - no coolers - no backpacks - no umbrellas - no large bags - no duffle bags NOTE: All small bags such as purses, fanny packs, etc. will be inspected prior to enterting. Due to increased security, it is suggested you arrive 1 hour prior to show time. Items Allowed: contact venue Smoking Policy: Hard Rock Live is a non-smoking venue. Smoking is permitted outside of the building in designated areas.

Age limit varies per event. Refer to event for information. If there is no age limit listed then it is considered an all ages shows. Everyone, regardless of age, MUST have a ticket to enter.