- Main Ticket Hotline: +852 2734 2999
- Administrative Office: +852 2735 0478
- Identification required for ticket pickup
- Original purchase confirmation mandatory
- Personal ID must match ticket purchaser's name
- Pickup available 1 hour before event start time
- Adjacent parking garage available
- Limited street parking in surrounding area
- Parking rates: HK$20-40 per hour
- Recommended to use public transportation
- Designated wheelchair spaces on ground level
- Companion seats adjacent to wheelchair zones
- Elevators and ramps throughout venue
- Advanced booking recommended for accessible seats
- No outside food or drinks
- No professional cameras or recording equipment
- Valid photo ID required for entry
- Bags subject to security screening
- Arrive at least 30 minutes before event start
- Children under 3 typically not admitted
- Children 3-12 require accompanying adult
- Some events may have specific age restrictions
- Proof of age might be required