Metakilla

- Main Line: +49 821 450880
- Box Office: +49 821 450880 ext. 2
- Guest Services: Available during operating hours

- Will Call Counter: Located at main entrance
- Hours: 30 minutes prior to event start until event begins
- Valid photo ID required for ticket pickup
- Advance online booking recommended for groups
- Contact box office 48 hours before event for arrangements

- On-site parking: Limited availability
- Nearby paid parking facilities within 200 meters
- Public transport accessible: Augsburg Hauptbahnhof (Main Station) via tram/bus
- Bicycle parking available
- Recommend arriving 30 minutes early for parking

- Wheelchair accessible seating in designated areas
- Accessible restroom facilities available
- Elevator access to all levels
- Companion seating provided
- Advance notice recommended for special accommodation needs
- Contact venue prior to arrival for specific accessibility requirements

- No outside food or beverages permitted
- Photography/recording policies vary by event
- Doors typically close 15 minutes after start time
- Age restrictions apply to certain events
- Valid identification required for age-restricted venues
- Coat check available (small fee may apply)
- Respect venue staff instructions and safety protocols

- Children must be accompanied by adult (18+)
- Age-specific event restrictions strictly enforced
- Children under 16 require free admission with adult ticket (subject to event type)
- No unattended minors permitted
- Child safety guidelines followed per German regulations
- Contact venue for child-specific event suitability information