- Main Office: (716) 286-8600
- Box Office: (716) 286-8570
- Located at main Box Office entrance
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Tickets held under purchasing name
- On-site parking available
- Wheelchair accessible parking near main entrance
- Parking fee: $10-$15 depending on event
- Street parking also available nearby
- Designated wheelchair spaces
- Companion seating adjacent to accessible areas
- Elevator access to all levels
- ADA compliant restrooms
- No outside food or drinks
- No professional cameras or recording devices
- Bags subject to search
- No weapons permitted
- Proper attire required
- Children under 3 typically free with paid adult ticket
- Children 3-12 may require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events