- Main Box Office: (309) 673-8900
- Administrative Office: (309) 673-8888
- Located at main box office entrance
- Patrons must present valid photo ID
- Tickets can be retrieved 1 hour before performance start time
- Group representatives can collect multiple tickets
- Civic Center Parking Lot: Adjacent to venue
- Street Parking: Metered and free options nearby
- Handicap Parking: Designated spaces close to entrance
- Parking Fees: Typically $5-$10 per event
- Wheelchair accessible spaces
- Companion seating available
- Elevator access to all levels
- Assistive listening devices provided
- Wheelchair transfer seats
- No outside food or beverages
- Photography/Recording prohibited during performances
- Business casual attire recommended
- Late seating during performance intervals
- No pets (service animals allowed)
- Children 3 and under generally not permitted
- Recommended age varies by performance type
- Some shows offer special child/family pricing
- Booster seats available upon request
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