- Main Box Office: +48 22 628 00 60
- General Inquiries: +48 22 628 00 60
- Hours for phone reservations: Tuesday-Sunday 10:00-19:00

- Tickets available for pickup 30 minutes before performance start
- Pickup window: 30 minutes before show time
- Present confirmation email or reservation number at box office
- ID may be required for verification

- Limited street parking available in surrounding Praga district
- Nearest public parking: Multikino parking (5-minute walk)
- Public transport recommended: Metro line 2 (Dw. Centralny or Nowy Świat station), trams 4, 13, 26
- Bike parking facilities available near venue

- Wheelchair accessible seating available
- Elevator access to theatre
- Accessible restrooms on premises
- Prior notification recommended for accessibility needs: +48 22 628 00 60
- Companion seating available

- Arrive 15-20 minutes before showtime
- No outside food or beverages permitted
- Mobile phones must be silenced
- Professional photography/recording prohibited without permission
- Age restrictions apply to specific productions (check individual show details)
- Refund policy: Changes up to 48 hours before show

- Children under 3 years: not permitted in theatre (except special family performances)
- Children 3-17 years: allowed with parental supervision
- Family performances available with reduced ticket prices
- Special children's programming during school holidays
- Check age recommendations for specific productions before purchase

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