The Hails

- Main Line: (919) 967-9053
- For general inquiries and ticket information, call during business hours
- Best time to reach staff: Tuesday-Friday, 2 PM - 6 PM

- Will-call window located at main box office entrance
- Hours: Tuesday-Friday, 2 PM - 6 PM; Saturday-Sunday per event
- Arrive 30 minutes before doors open
- Photo ID required for ticket pickup
- Tickets held under name provided at purchase
- Lost tickets: Contact box office immediately

- Street Parking: Available on Weaver Street and surrounding residential areas (free, check for time limits)
- Nearby Lot Parking: Several public lots within 2 blocks
- Note: Parking fills quickly on event nights
- Arrive early for convenient street parking
- No dedicated venue parking available

- ADA accessible seating available
- Wheelchair and mobility device spaces located throughout venue
- Accessible restroom facilities
- Reserved accessible parking nearby (on-street permits)
- Call (919) 967-9053 to arrange accessible accommodations
- Service animals welcome

- Valid photo ID required for entry
- No outside food or beverages (exceptions for medical/dietary needs)
- No professional cameras or recording devices
- Bag checks may occur at entry
- Age restrictions vary by event (check specific show details)
- Venue reserves right of admission
- No smoking inside venue
- Respect artist and patron experience

- Age restrictions vary by performance (venue dependent)
- Many all-ages shows available; check event listing
- Children under 12 may require ticket purchase
- Parent/guardian responsibility for supervision
- No refunds for children unable to attend
- Minors may attend evening shows with adult accompaniment (event specific)
- Contact venue for specific age policy on desired event