The Unknown Tour

- Main Office: (903) 531-1100
- Event Booking: (903) 531-1110

- Located at main entrance ticket booth
- Valid photo ID required
- Available 1 hour before event start time
- Prepaid tickets must be claimed 30 minutes before event

- Free on-site parking
- Designated handicap parking near main entrance
- Overflow parking in adjacent city lots
- Shuttle service available for large events

- Wheelchair accessible spaces throughout venue
- Companion seating available
- Elevator access to all levels
- Assistive listening devices provided upon request

- No outside food or beverages
- Professional camera/recording equipment requires prior approval
- No smoking inside facility
- Proper attire required
- Bags subject to search

- Children under 12 must be accompanied by adult
- Age restrictions vary by specific event
- Some events may have minimum age requirements
- Infant/child ticket policies determined by event organizer