- +49 641 306-0 (City Administration)
- +49 641 306-2120 (Cultural Office)
- Located at venue entrance
- Open 1 hour before performance
- Valid photo ID required for ticket pickup
- Pre-booked tickets held maximum 30 minutes before concert start
- Municipal parking garage adjacent to Rathaus
- Street parking available with metered zones
- Disabled parking spaces near main entrance
- Public parking within 200 meters of venue
- Wheelchair accessible spaces
- Companion seats available
- Elevators to all levels
- Special seating for hearing/visually impaired
- No outside food or drinks
- Silent mobile phones
- Professional cameras/recording devices prohibited
- Business casual attire recommended
- Late arrivals seated during appropriate break
- Children over 6 years welcome
- Recommended for concerts appropriate to age group
- Children under 12 must be accompanied by adult
- Reduced child ticket prices available