- Main Box Office: +52 55 5519 3000
- Customer Service: +52 55 5519 3030
- Located at main entrance
- Valid government-issued photo ID required
- Pickup available 1 hour before event start time
- Original ticket purchase confirmation required
- On-site parking available
- Approximate capacity: 200 vehicles
- Parking fee: 50-100 Mexican Pesos
- Secured parking with attendants
- Limited disabled parking near entrance
- Wheelchair accessible sections
- Companion seats available
- Elevator access to multiple levels
- Located near main entrances
- Advanced reservation recommended
- No outside food or drinks
- No large bags or backpacks
- Photo/video recording may be restricted
- Must present valid ticket for entry
- Age restrictions may apply depending on event
- Children under 3 typically free if seated on guardian's lap
- Children 4-12 may require child ticket
- Parental guidance recommended for certain events
- Some events may have strict age limitations
