• Main Reception: (210) 436-6101
• Event Information: (210) 436-6200
• Located at main entrance lobby
• Open 90 minutes before event start time
• Valid photo ID required for ticket pickup
• Electronic or printed confirmation needed
• On-site parking available
• Free parking for most events
• Designated handicap parking near main entrance
• Overflow parking in adjacent lots
• Recommended early arrival for peak events
• Wheelchair accessible seating
• Companion seats available
• Elevators to all levels
• Accessible restrooms
• Staff assistance upon request
• No outside food or beverages
• Bags subject to search
• No weapons permitted
• Professional cameras/recording equipment prohibited
• Must be 18+ or accompanied by adult for certain events
• Age restrictions vary by event
• Children under 2 typically free with paid adult ticket
• Some events may require minimum age
• Booster seats available upon request
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