- Main Office: (414) 273-7777
- Reservations Line: (800) 660-7490
- Located at Milwaukee Pier ticket booth
- Arrive 45 minutes before scheduled tour
- Valid photo ID required for ticket pickup
- Electronic and printed ticket confirmations accepted
- Metered street parking available
- Nearby public parking lots within walking distance
- Recommended to arrive early for parking
- Some tours include parking validation
- Wheelchair accessible boarding ramps
- Designated accessible seating areas on boats
- Assistance available for mobility-impaired guests
- Recommend calling ahead to confirm specific accommodations
- No outside food or beverages
- Appropriate maritime attire recommended
- Life jackets provided and mandatory
- No smoking on vessels
- Pets allowed only on specific tours
- Children under 12 must be accompanied by adult
- Child life jackets provided
- Stroller policy: Compact strollers allowed, storage space limited
- Children's ticket rates available
- Some tours more child-friendly than others
